Terms & conditions

Welcome to www.thetriptrail.in (“Website”), operated by The Trip Trail (“Company”, “we”, “our”, or “us”). By accessing or using this Website and our services, you (“you”, “user”, “traveler”, or “customer”) agree to be bound by the following Terms and Conditions.

Please read these terms carefully before making any booking or using our website.

1. Acceptance of Terms

By using our website and booking services, you agree that you have read, understood, and accepted these terms. If you do not agree, please do not use our website.

2. Services Provided

The Trip Trail offers curated travel experiences, treks, and tours across India and internationally. We act as an intermediary between you and third-party service providers including transport providers, hotels, and activity partners.

3. Eligibility

To make a booking, you must be at least 18 years old or have consent from a parent/guardian. By using this site, you warrant that you meet this requirement.

4. Booking and Payment

  • Bookings can be made through our website or via our support team.
  • Full or partial payment is required to confirm a booking.
  • Payments must be made through our approved payment gateways.
  • Prices are subject to change without notice until booking is confirmed.

5. Cancellation and Refund Policy

  • Cancellations must be made in writing or via email.
  • Refunds, if applicable, are processed according to our Refund & Cancellation Policy
  • No-shows and last-minute cancellations may result in forfeiture of the booking amount.

6. Traveler Responsibilities

  • Ensure you are physically and mentally fit for the trip.
  • Follow all instructions from guides and organizers.
  • Respect local customs, nature, and fellow travelers.
  • Carry valid ID proof for verification during travel.

7. Health & Safety

Participants are responsible for disclosing any medical conditions and carrying their own medications. The Trip Trail is not liable for injuries, accidents, or health issues that may arise during the trip.

8. Itinerary Changes

The itinerary is subject to change due to weather, road conditions, or unforeseen events. We reserve the right to make alterations in the best interest of the group’s safety and experience.

9. Limitation of Liability

We are not liable for:

  • Losses or damages arising from delays, cancellations, or third-party service failures.
  • Personal injury, illness, or loss of personal belongings during the trip.
  • Natural calamities, strikes, or force majeure events.

10. Intellectual Property

All content on this website—including logos, images, text, and graphics—is owned by The Trip Trail or its content suppliers. Unauthorized use is prohibited.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or practices of these third-party sites.

12. Privacy Policy

By using our website, you also agree to our Privacy Policy.

13. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Please review this page periodically. Continued use of our website implies acceptance of the updated terms.

14. Governing Law

These terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [Insert City], India.

15. Contact Us

For any queries or support, please contact:

📧 Email: help@thetriptrail.in